Frequently Asked Questions
If you have a question about what a lactation visit looks like, insurance coverage, our service area, or fees - you've found the right place!
What should I expect during my lactation home visit?
First and foremost, we want to make sure your questions and concerns are answered! We know how hard it is to concentrate on anything else when you have unanswered questions. Next, we will review your and your baby’s medical history and assessments will be done for both of you. Your baby will be weighed using a medical scale and a weighted feeding will likely be done (estimating how much the baby transferred during the nursing session). We will assist with latching and positioning and provide guidance and education, where needed. You will receive a summary of what we discussed during our visit and, with your permission, we can send this summary (including weight) to your Pediatrician or OB. The initial visit typically lasts for 90 minutes.
Do you accept insurance?
We are currently work with The Lactation Network (TLN) and Wildflower Health to bill many health insurance companies for the lactation support we provide. Working through these organizations helps make lactation care more accessible to families! The Lactation Network (TLN) checks coverage for most insurers except for Cigna, so you can apply for pre-approval for Mother Nurture’s services at this link:
https://go.lactationnetwork.com/mothernurtureNC. If you have Cigna, you can check your coverage through Wildflower Health at our link here. You will receive an email with your coverage information and your IBCLC will discuss fees with you prior to your visit. Please note, many insurers have policies that may limit coverage of Telehealth services, which will be clarified in your email regarding coverage options.
If you are not pre-approved by TLN/Wildflower, please know that we can still help! We will provide you with a superbill to seek reimbursement from your insurance company for the services we provided. This means that you will pay at the time of service and a superbill will be provided to you after the visit. You can then submit this to your insurance company to seek reimbursement. We highly recommend seeking reimbursement for your visit! According to the Affordable Care Act, lactation services are supposed to be covered, so please use this information when seeking reimbursement.
What areas do you serve?
Heather currently does home visits in Greenville/Winterville zip codes, while Anna does home visits in the Washington, NC area. We also have an office inside Pass Family Chiropractic for those who live outside of our home visit area and are needing our support.
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What is the cost of a visit?
Visit cost is based on time spent with the IBCLC, which can vary depending on the complexity. All current self-pay pricing can be found by clicking the booking link below and selecting the location or type of visit you prefer. If you have questions regarding self-pay costs, please reach out to us!
We will be offering an online prenatal breastfeeding course soon which will be at a lower price point than individualized prenatal consultations, so check back for that in the near future!
